1. Introduction

Protecting your privacy is of utmost importance to us. In this Privacy Policy, we explain how we collect, use, protect, and manage your personal data when you interact with our website, modacoronese.com, where we offer personal shopping services and sell clothing items. We encourage you to read this page carefully to understand how we handle your data and to be aware of your privacy rights.

2. Who We Are

Our website is operated by Moda Coronese, based in Italy, with the contact email modacoronese@gmail.com. Feel free to contact us with any questions or requests regarding the processing of your personal data.

3. Types of Data Collected

When you access our site or use our services, we collect various types of personal data:

Identifying Data: Name, surname, email address, phone number, and shipping address.

Payment Data: Credit/debit card details or other payment methods managed by secure third-party payment processors.

Browsing Data: Information about your site usage, such as IP address, device type, web browser, visit duration, and pages viewed.

Purchase Data: Purchase history, style preferences, items added to the cart, brand, and color preferences.

Voluntarily Provided Data: Feedback, product reviews, comments, and queries submitted through customer service.

Marketing Data: If you consent, we collect data to send marketing communications like newsletters, promotions, and special offers.

4. How We Collect Data

We collect data in various ways:

Directly from you: When you register on our website, make a purchase, fill out a contact form, or submit a support request.

Automatically: While you browse our website, we collect data using cookies and other tracking technologies.

From third parties: Payment information through our payment partners and shipping information through our delivery partners.

5. How We Use the Data

We use your personal data for several purposes, including:

Providing our services: To process orders, arrange shipments, respond to your support requests, and offer personal shopping advice.

Improving our website and services: To analyze browsing behavior and optimize the user experience.

Marketing communications: If you consent, to send promotional messages, offers, and updates on products or services.

Managing security: To protect our website and your data from cyberattacks, fraud, or abuse.

Legal compliance: To respond to legal requests or fulfill tax and legal obligations.

6. Legal Basis for Processing

We process your personal data only with a legal basis, such as:

Consent: For example, when you agree to receive marketing communications.

Contract performance: To process a purchase order or provide personal shopping services.

Legal obligation: To meet legal requirements, such as managing tax transactions.

Legitimate interest: To improve service quality and protect our systems from fraud or abuse.

7. Sharing Your Data

We do not sell your data to third parties. However, we may share it under the following circumstances:

Service providers: With partners who manage payments, product shipping, or provide technical support.

Legal compliance: If required by law, regulation, or court order, we may share your data with the relevant authorities.

Affiliates and business partners: To enhance your shopping experience, we may collaborate with other companies offering complementary services, with your consent.

8. Data Retention

Your personal data will be retained for as long as necessary to fulfill the purposes described in this Privacy Policy unless a longer retention period is required by law. When data is no longer needed, it will be securely deleted or anonymized.

9. Data Security

We implement appropriate security measures to protect your data from unauthorized access, accidental loss, or destruction. We use technologies like SSL encryption to secure sensitive information, such as payment data.

10. Your Rights

Under data protection laws, you have the right to:

Access: Request a copy of your personal data.

Correction: Request the correction of inaccurate or incomplete data.

Deletion: Request the deletion of your data (right to be forgotten).

Objection: Object to the processing of your data for direct marketing or other legitimate reasons.

Data portability: Receive your data in a structured, machine-readable format and transfer it to another data controller.

Withdraw consent: Withdraw your consent at any time, without affecting the lawfulness of processing based on consent before withdrawal.

To exercise these rights, contact us using the details in the "Contact Us" section.

11. International Data Transfers

If your data needs to be transferred outside the European Union (e.g., for processing by external providers), we will ensure appropriate safeguards are in place, such as using standard contractual clauses approved by the European Commission.

12. Cookies

Our website uses cookies to enhance your browsing experience, analyze site usage, and provide personalized content. You can disable cookies through your browser settings, but some site functionalities may not work properly.

13. Privacy Policy Updates

This Privacy Policy may be updated periodically. In case of significant changes, we will notify you via email or a notice on our website. Please check this page regularly to stay informed.

14. Contact Us

If you have any questions or wish to exercise your rights regarding your personal data, you can contact us at modacoronese@gmail.com or by filling out the form on the "Contact Us" page.